kt66 Privacy Policy – How We Handle Your Personal Data

1 Introduction

This Privacy Policy ("Policy") describes how kt66 ("kt66", "we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your", "the Player") who access or use the kt66 online betting and casino platform at kt66.io ("the Platform").

kt66 respects your privacy and is committed to handling your personal data responsibly and transparently. We collect only the data that is necessary to provide our services, process your transactions, verify your identity, and fulfil our legal obligations.

By registering an account or continuing to use the kt66 Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not access or use the Platform.

This Policy should be read alongside the kt66 Terms & Conditions, which together form the complete agreement governing your use of the Platform.

2 Personal Data We Collect

kt66 collects the following categories of personal data depending on how you interact with the Platform:

2.1 Identity and Contact Data

• Full legal name
• Date of birth
• Residential address (including city, district, and postcode)
• Email address
• Mobile phone number
• Nationality

2.2 Identity Verification (KYC) Data

• Government-issued photo ID (e.g., National Identity Card, passport, driving licence)
• Proof of address documents (e.g., utility bill, bank statement)
• Proof of payment method (e.g., screenshot of bKash or Nagad account in your name)
• Selfie or facial verification image, where requested

2.3 Financial and Transaction Data

• Deposit and withdrawal history
• Payment method details (mobile wallet numbers, masked card numbers)
• Account balance and transaction amounts in BDT
• Bonus and promotion redemption records

2.4 Platform Usage Data

• Betting and gaming history (markets wagered on, bet amounts, outcomes)
• Session timestamps and duration
• Login history and IP address at time of login
• Device type, operating system, and browser version
• Pages visited and features used within the Platform

2.5 Communications Data

• Support tickets, live chat transcripts, and email correspondence with kt66
• Responses to surveys or feedback requests
• Marketing preference settings (opt-in or opt-out records)

3 How We Collect Your Data

kt66 collects personal data through the following means:

3.1 Directly From You

The majority of personal data we hold is provided directly by you when you register an account, complete identity verification, make deposits or withdrawals, contact our support team, or respond to surveys and promotions on the Platform.

3.2 Automatically During Platform Use

When you access the kt66 Platform, certain technical data is collected automatically, including your IP address, browser type, device identifiers, and session activity. This data is collected via server logs, cookies, and similar tracking technologies. See Section 7 for full details on cookies.

3.3 From Third-Party Service Providers

kt66 may receive data about you from third-party payment processors (such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard) in connection with processing your deposits and withdrawals, and from identity verification service providers used to support our KYC process. Such data is used only for the specific purpose for which it was shared.

3.4 From Fraud Prevention and Compliance Services

kt66 may check your data against publicly available databases, credit reference agencies, and fraud prevention registries to protect against fraudulent activity, money laundering, and underage use. These checks are conducted where required by our legal obligations.

4 Legal Basis for Processing

kt66 processes your personal data under the following legal bases:

Where kt66 relies on your consent to process personal data (for example, to send you marketing emails or SMS promotions), you may withdraw that consent at any time by contacting [email protected] or updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5 How We Use Your Personal Data

kt66 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your kt66 player account, including processing deposits, managing your balance, and facilitating withdrawals.
• Identity Verification: To verify your identity, confirm you are aged 21 or above, and ensure the accuracy of the information you have provided in line with our KYC obligations.
• Service Delivery: To allow you to place bets, access casino games, participate in promotions, and use all features of the kt66 Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and process complaints submitted via [email protected] or through our live chat service.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other prohibited activities.
• Responsible Gaming: To monitor patterns of play that may indicate problem gambling behaviour and to administer deposit limits, cooling-off periods, and self-exclusion requests in accordance with our Responsible Gaming Policy.
• Legal and Regulatory Compliance: To fulfil our legal obligations, including responding to lawful requests from competent authorities and maintaining records as required.
• Platform Improvement: To analyse usage patterns, identify technical issues, test new features, and improve the overall experience of the kt66 Platform for all users.
• Marketing Communications: Where you have opted in, to send you promotional offers, bonus notifications, and news about kt66 via email or SMS. You may opt out at any time.

6 Data Sharing and Disclosure

kt66 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. We may, however, share your data with the following categories of recipients where necessary to operate the Platform and fulfil our legal obligations:

6.1 Payment Service Providers

Transaction data is shared with payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard to facilitate deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict contractual confidentiality obligations when handling your data on our behalf.

6.2 Identity Verification Providers

KYC documentation may be shared with third-party identity verification service providers engaged by kt66 to conduct document checks and fraud screening. These providers are permitted to use your data only for the verification purpose for which it is shared.

6.3 Game and Technology Providers

Certain technical data (such as session identifiers and bet transaction references) is passed to our game providers (including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe) to facilitate game loading, result recording, and dispute resolution. These providers do not receive your name, address, or payment details.

6.4 Legal and Regulatory Authorities

kt66 may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where required by law or in response to a valid legal process. kt66 will not notify you of such a disclosure where doing so would be prohibited by law or would compromise an ongoing investigation.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of kt66's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

7 Cookies & Tracking Technologies

The kt66 Platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file stored on your device by your browser when you visit a website.

7.1 Types of Cookies We Use

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling essential cookies may prevent you from logging in or using certain features of the kt66 Platform.

8 Data Retention

kt66 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention guidelines apply:

• Active Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, to meet anti-money laundering and compliance record-keeping requirements.
• KYC Documentation: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Transaction Records: Retained for a minimum of five (5) years following the date of the transaction.
• Support Communications: Retained for up to three (3) years from the date of the most recent communication in a support thread.
• Marketing Preference Records: Retained for the life of your account and for two (2) years following account closure, to demonstrate consent or opt-out status.
• Cookie and Analytics Data: Anonymised analytics data may be retained indefinitely; personally identifiable session data is deleted within 90 days.

When data is no longer required, it is securely deleted or anonymised in accordance with our internal data destruction procedures.

9 Data Security

kt66 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and kt66's servers is encrypted using industry-standard SSL/TLS protocols.
• Access Controls: Access to personal data is restricted to authorised kt66 personnel who require it to perform their job functions. All staff with access to personal data are subject to confidentiality obligations.
• Secure Storage: Personal data is stored on secured servers with firewalls, intrusion detection systems, and regular security patching applied.
• Password Security: Account passwords are stored using one-way cryptographic hashing. kt66 staff cannot view your password in plain text and will never ask you to share it.
• Regular Audits: kt66 conducts periodic internal security reviews to identify and address vulnerabilities in our systems and processes.

In the event of a data breach that is likely to result in risk to the rights and freedoms of affected players, kt66 will notify affected individuals as soon as reasonably practicable and take all appropriate steps to contain and remediate the breach.

10 Your Privacy Rights

Subject to applicable law, you have the following rights in relation to your personal data held by kt66. To exercise any of these rights, please contact us at [email protected] with the subject line "PRIVACY REQUEST – [Your Right]".

• Right of Access: You may request a copy of the personal data kt66 holds about you. We will respond to verified requests within 30 days.
• Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating a phone number) can be made directly in your account settings.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected. Please note that this right may be limited where we are required to retain data for legal compliance reasons (e.g., anti-money laundering record-keeping obligations).
• Right to Restriction: You may ask kt66 to restrict the processing of your data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing of your personal data that is based on kt66's legitimate interests, including direct marketing. If you object to marketing communications, we will cease them promptly.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

kt66 will respond to all privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

11 Third-Party Links

The kt66 Platform may, from time to time, contain references to third-party services such as payment providers or game studios. While we take care to associate only with reputable partners, kt66 has no control over the privacy practices of third-party websites or services and accepts no responsibility for them. This Privacy Policy applies solely to data collected through the kt66 Platform at kt66.io.

We encourage you to review the privacy policies of any third-party service you use in connection with your kt66 account, including your chosen payment provider (bKash, Nagad, Rocket, Upay, Visa, or Mastercard).

12 Children's Privacy

The kt66 Platform is strictly intended for adults aged 21 and above. kt66 does not knowingly collect personal data from any person under the age of 21. If we discover that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an account or provided personal data to kt66, please contact us immediately at [email protected] with the subject line "UNDERAGE ACCOUNT REPORT". We will investigate and take appropriate action without delay.

13 Changes to This Privacy Policy

kt66 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, if we introduce a new category of data collection or a new third-party data-sharing arrangement — we will provide at least seven (7) days' advance notice by posting a notice on the kt66 Platform and, where feasible, by sending an email to your registered address.

Non-material changes, such as typographical corrections or clarifications that do not alter the substance of any data processing activity, may be made without prior notice. The "Last Updated" date at the top of this Policy will always reflect when the most recent revision was made.

Your continued use of the kt66 Platform following the effective date of any revised Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must cease using the Platform and may request account closure by contacting [email protected].

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kt66 handles your personal data, please reach out to our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: "PRIVACY REQUEST – [Your Right or Query]"
• Response Time: We aim to acknowledge all privacy-related enquiries within 48 hours and provide a full response within 30 days.
• Platform: kt66.io

For responsible gaming support or self-exclusion requests, please use the subject line "RESPONSIBLE GAMING REQUEST" so your message is directed to the appropriate team without delay.